Job Profile: Customer Care Representative
Responsibilities
· Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
· Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
· Thoroughly documents all contacts and conversations; follows up as required.
· Works with other departments to complete customer requests as needed, and minimize escalations.
· Gains proficiency in various administration and automated workflow systems.
· Processes complex and varied service requests.
· Represents our customer with professional pride to internal and external customers.
· Consistently meets/exceeds set quality and productivity metrics.
· Functions w/in a team based environment, and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Qualifications
· Current FINRA Series 6 license at time of application.
· High School diploma or equivalent.
· Up to 1 year experience with call center or customer service experience/training.
· Fundamental computer knowledge and maneuverability within window applications.
· Basic understanding of Microsoft office suite, specifically Word and Excel.
Fine Dining Lebanese-Middle Eastern restaurant is seeking an experienced Host/Hostess. The Host/Hostess is responsible to Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival...
...We are hiring immediately for a full time and part time WAITER/WAITRESS position. Location : Air Canada Maple Leaf Lounge - 600 World Way Terminal 6, Los Angeles, CA 90045. Note: online applications accepted only . Schedule : Full time and part time schedule...
...Title: Senior Consultant Natural Gas Planning & Markets Location: Remote United States - Near a sizable airport - quarterly travel Salary: Base: $150,000$200,000 + Bonus + Profit Sharing No Sponsorship Available Benefits: Health, Medical, Dental,...
...Urgent Opening: Talented Meat Cutter - Immediate Hire! Do you envision yourself in a dynamic and fun working environment where you can showcase your skills? Are you ready to learn and grow in a motivated team? If so, we have an exciting opportunity for you as a...
...pounds, reach with arms and hands, stand and walk for long periods. Disclaimer: You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent...