Job Description
Why Hilton Sandestin Beach?
At Hilton Sandestin Beach, we believe that exceptional service begins with an exceptional team. To deliver the best experiences for our guests, we seek out talented individuals who share our passion and vision. Our team members are the driving force behind everything we do, and their dedication is what allows us to create memorable moments for every guest. By joining Hilton Sandestin Beach, you become part of a community of leaders focused on your personal growth and long-term success.
What We Offer:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Free daily meal service (lunch or dinner)
- Health insurance
- Paid time off
- Vision insurance
About the Role:
Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations.
Essential Functions:
- Complete daily Outlet Revenue Distribution data by auditing Micros tickets to break down revenue, covers, tips paid out and settlements by type. Transmit credit card payments to LTM and Elavon. Included in distribution are Food and Beverage, Spa, and Web Gift Cards.
- Input into the PC revenue/expenses/ allowances to generate the daily reports.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for the next day operations. Balance credit card payments to system.
- Perform other duties and responsibilities asked by the Director of Accounting, Controller, and Night Audit Manager based upon department needs.
- Check guest in/out of the hotel. Answer phones and handle guest complaints and requests.
- Run audit reports from the OnQ system and Micros.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
Supportive Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, at the discretion of the manager based on the particular requirements of the hotel.
- Ensure all reports and back-up vouchers are complete and filed properly.
- Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper department.
- Review and correct discrepancies in OnQ.
- Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
Job Knowledge, Skills, and Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
- Basic mathematical skills and ability to operate a 10-key by touch.
- Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
- Ability to access and accurately input information using a moderately complex computer.
Qualifications:
Education:
Any combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma required.
Experience:
One-year experience in a similar size operation required. Hotel experience preferred.
Licenses and Certificates:
None required.
More about the Company:
Due to the seasonal and business nature of the hospitality industry, employees may be required to work varying schedules and hours to reflect the staffing needs of the hotel.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other tasks be performed when circumstance changes in the hotel (i.e.: emergencies, changes in personnel, workload, rush jobs, or technological developments.)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Tags
Full time, Seasonal work, Local area, Shift work, Night shift,