Job Description

Summary
We are seeking an experienced DME Collection Specialist II with specific durable medical equipment (DME) or home medical equipment (HME) billing experience. This role requires advanced proficiency in DME/HME billing and collection practices, including knowledge of HCPCS codes, Medicare DME guidelines, and supplier standards. You'll work independently to secure payments from insurance payers for medical equipment services. Consumer credit card or general collections experience does not qualify for this position.

You'll follow up on accounts receivable, work with multiple payers to resolve complex billing issues, and process adjustments and appeals according to payer guidelines. Additional duties include resolving credit balances, maintaining accurate documentation in billing systems, training other staff members, and participating in audits and special projects.

Required Qualifications
Education: High School Diploma or equivalent (College preferred)
Experience: 2+ years in DME/HME billing and collections. Experience with CPAP, oxygen therapy, wheelchairs, hospital beds, or other durable medical equipment billing. Advanced knowledge of Medicare Part B and DME MAC guidelines, HCPCS coding, supplier enrollment requirements, medical terminology specific to durable medical equipment, intermediate to advanced Excel skills, and strong communication abilities.
* We are specifically seeking candidates with healthcare billing experience rather than consumer collections or general accounts receivable.

Hybrid: Remote 3 to 4 days a week. Must live within driving distance of Baltimore, MD.

What We Offer
Comprehensive medical and dental insurance through Johns Hopkins Health Plans
Retirement plan with company contribution and matching
Group discounts and staff benefits
Educational reimbursement programs
Dependent educational assistance
And more

Salary Range: Minimum 15.86/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Job Tags

Full time, Remote work, 3 days per week,

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